Privacy policy

 

Privacy Policy

 


Futaba Co., Ltd. is a certified business authorized to use the Privacy Mark,

which is granted by the Japan Institute for Promotion of Digital Economy and Community (JIPDEC).

The Privacy Mark is awarded to organizations that have established systems to appropriately protect personal information in compliance with the Japanese Industrial Standard

JIS Q 15001: Personal Information Protection Management Systems – Requirements.


Version 5.0, revised September 20, 2025

Established October 11, 2004

Representative Director & President: Soichiro Ichikawa

 

 

Futaba Co., Ltd. (hereinafter referred to as “the Company”) upholds a management philosophy of contributing to society through business development while earning the trust of our customers by providing high-quality services in printing-related operations.


The Company recognizes the importance of protecting personal information entrusted to us in the course of our business activities and regards its proper use and protection as a key responsibility.

Accordingly, we establish this Privacy Policy as a code of conduct to be observed by all directors, employees, and individuals involved with the Company.

 

 

The Company complies with all applicable laws, regulations, and social norms relating to personal information and endeavors to appropriately protect all personal information handled by the Company (hereinafter referred to as “Personal Information”).

 

 

The Company strictly manages Personal Information and will not disclose or provide such information to any third party without the consent of the individual concerned.

When outsourcing the processing of Personal Information, the Company ensures appropriate safeguards through contractual obligations to prevent leakage or misuse and conducts proper supervision.

 

 

The Company maintains Personal Information in an accurate and up-to-date manner and implements preventive and corrective measures to prevent unauthorized access, leakage, loss, or damage.

 

 

When acquiring and using Personal Information, the Company limits such use to the scope of purposes specified in advance.

If it becomes necessary to use Personal Information beyond the specified purposes, the Company will notify the individual and obtain consent in advance, except where permitted by law.

 

 

The Company establishes and maintains an internal management system for the protection of Personal Information, operates it effectively, conducts periodic reviews, and strives for continuous improvement.


For inquiries or complaints regarding the handling of Personal Information, please contact the office below.

 

 

 

Personal Information Inquiry Desk

 


Futaba Co., Ltd.

Personal Information Consultation Office


Business Hours:

10:00 a.m. – 5:00 p.m.

(Closed on Saturdays, Sundays, public holidays, year-end/New Year holidays, and summer holidays)


Phone:

0120-218-596


Email:

info@futabanenga.com

 

 

 

Privacy Terms

 


 

Management of Personal Information

 


Personal Information provided when customers purchase New Year’s cards on this website is handled safely and appropriately under strict management in accordance with the above Privacy Policy.

 

 

 

Use of Personal Information

 


When the Company is entrusted with Personal Information processing or collects Personal Information directly, the purposes of use are clearly specified, and such information is used only within the defined scope.

If it becomes necessary to use Personal Information beyond this scope, the Company will obtain the individual’s consent in advance.


The purposes for which the Company uses Personal Information are as follows:

 

 

 

Departments Handling Personal Information / Business Activities / Purposes of Use

 


 

Human Resources – Recruitment

 

 

  • Providing recruitment information to applicants

  • Recruitment screening and evaluation

  • Notification of recruitment results

  • Employment procedures after hiring

 


 

Employee Management

 

 

  • Business communication, employee records, and attendance management

  • Determination and payment of salaries and bonuses, tax withholding procedures

  • Social insurance procedures, employee benefits, legally required processes, and other employment-related matters

  • Ensuring healthy working conditions and health management

  • Education and training

 


 

Printing Operations – Customer Management

 

 

  • Creation, printing, and processing of postcards, business cards, greeting cards, rubber stamps, etc.

  • Communication, negotiation, sales, and fulfillment of contracts with customers

  • Product delivery

  • Billing and collection

  • Direct mail marketing

  • Shipping products and providing services

  • Member management

 

 

 

 

Information Security

 


To ensure the security of customer information during transmission, this website uses SSL (Secure Socket Layer) technology to encrypt entered data.

 

 

 

Personal Information Administrator

 


Personal Information provided when customers purchase New Year’s cards is centrally managed by a designated administrator on servers operated by Futaba Co., Ltd.


Futaba Co., Ltd.

Personal Information Protection Manager

Phone: 0120-218-596

 

 

 

Use of Inquiry Forms

 


Please submit inquiries only after understanding the following:


Personal Information entered when sending an inquiry (such as name and email address) is used solely to respond to the inquiry and will not be used for any other purpose.

Such information will not be disclosed or outsourced to external parties without the customer’s consent.


If you wish to request disclosure of your Personal Information or find any inaccuracies in disclosed information, please contact the Personal Information Inquiry Desk.


Providing Personal Information is voluntary; however, failure to provide required information may result in inability to use certain services.

 

 

 

Relationship with Shopify

 


This service is hosted by Shopify Inc.

To provide and improve services, Shopify collects and processes Personal Information related to customers’ access to and use of the service.

Information submitted by customers may be transmitted to and shared with Shopify and third parties that may be located outside the customer’s country of residence.


In addition, to protect, expand, and improve our business, we use certain enhanced features of Shopify that incorporate data obtained through interactions between customers, our store, other merchants, and Shopify.

To provide these features, Shopify may use Personal Information collected from such interactions.


In such cases, Shopify is responsible for processing Personal Information and will respond to requests from customers exercising their rights regarding the use of Personal Information.


For details on how Shopify uses Personal Information and the rights available to customers, please refer to the Shopify Consumer Privacy Policy and the Shopify Privacy Portal, where certain rights may be exercised depending on your region.

 

 

 

Personal Information Complaints Resolution Body

 


Complaints regarding the handling of Personal Information by the Company may be submitted to the following certified organization:


Japan Institute for Promotion of Digital Economy and Community (JIPDEC)

Certified Personal Information Protection Organization Secretariat


Roppongi First Building

1-9-9 Roppongi, Minato-ku

Tokyo 106-0032, Japan


Phone: 03-5860-7565

Toll-Free: 0120-700-779


※ This organization does not handle inquiries regarding the Company’s products or services.