Legal notice

Seller Information · Shipping Policy · Return Policy

【Seller】

Futaba Co., Ltd.

【Responsible Representative】

Soichiro Ichikawa

【Address】

2-4-10 Shirakane, Showa-ku,

Nagoya, Aichi 466-0058

Japan

【Phone Number】

+81-52-882-1671

【Email Address】

ec@futabanenga.co.jp

Delivery Time and Method

■ Shipping Schedule

Orders will be shipped within 2 business days after order confirmation.

※ Shipping operations are closed on Saturdays, Sundays, and Japanese public holidays.

■ Delivery Methods

For Domestic Orders (Japan)

【Shipping Carrier】

Japan Post

Shipped via Yu-Pack

Shipping Fee: JPY 780 (tax included), flat rate nationwide
Shipped via Yu-Packet

Shipping Fee: JPY 280 (tax included), flat rate nationwide

※ Additional shipping charges may apply for remote islands and certain regions.

For International Orders

【Shipping Carrier】

Japan Post

【Shipping Services】

EMS (International Speed Post) / International ePacket

【Shipping Fees】

Shipping fees for Taiwan are automatically calculated based on the product weight,

in accordance with the official rate table of Japan Post (EMS / International ePacket).

Please check the finalized shipping fee during the checkout process.

Return, Exchange, and Cancellation Policy

■ Returns, Refunds, and Exchanges Due to Customer Preference

Returns or refunds due to customer preference are not accepted.
Exchanges due to customer preference are not accepted.

■ Defective or Faulty Products

【Refunds】

If a defect is confirmed, we will generally offer an exchange.

Refunds are not provided as a rule.

【Exchanges】

We will accept exchanges if the following condition is met:

The customer contacts us within 7 days of receiving the product.

【Return Shipping Cost】

Paid by the company.

【Reshipping Cost (for exchanged items)】